Shipping policy
In short: Every order ships free to the 48 contiguous US states and Washington DC. Orders are processed in 3 business days, then delivery takes 6-12 business days. You get tracking by email.
Free shipping
Every order ships free. No minimum order.
Where we ship
We ship to the 48 contiguous US states and Washington DC. We do not ship to Alaska, Hawaii or US territories.
Where orders ship from
Orders ship from our partner warehouses, which is why delivery takes 6-12 business days.
Processing time
Orders are processed by our partner warehouse in 3 business days before they ship. Processing can take longer during peak seasons, promotions or holidays.
Delivery time
Delivery takes 6-12 business days after your order ships. These are estimates and can change because of carrier delays, weather or other transport problems.
Tracking
When your order ships, we email you the tracking details. Tracking updates can take 24-72 hours to appear in the carrier's system. You can also use our tracking page: https://www.leafyhabit.com/pages/track-your-shipment
If something goes wrong
- If tracking shows no movement for 45 days, we refund or replace your order. See our refund policy.
- If tracking shows "Delivered" but your parcel did not arrive, we need official carrier documentation, for example a USPS Missing Mail Search result, a carrier non-delivery certificate or confirmation from your local post office. Without it, we cannot issue a refund.
Questions
Email support@leafyhabit.com. A real person replies within 1 business day.