Our promise
90-day money-back guarantee
Not right for your pet? Ask for a refund within 90 days of delivery, for any reason.
How it works
Simple, no stress
Try it at home
You have 90 days from delivery to try it with your pet.
Not a fit? Tell us
Email support@leafyhabit.com with your order number - we approve the return first.
Get your refund
Once approved, the refund goes to your original payment method in 5-10 business days.
The details
What is covered
Changed your mind, or it did not meet your expectations? You can ask for a refund within 90 days of delivery. The full rules are in our refund policy.
- Request within 90 days of delivery
- Return approved by our support team before you ship it
- Item not intentionally damaged, altered or misused
- Return shipping paid by you unless the item is defective, damaged or wrong
Guarantee questions
Do I need to send the product back?
Yes. Email us first so we can approve the return, then send it back. Returns sent without approval cannot be accepted.
Who pays for return shipping?
You pay return shipping, unless the item is defective, damaged or incorrect - then we cover it.
How long does the refund take?
Once approved, refunds go to your original payment method within 5-10 business days. Your bank may need a little extra time.
Give any comfort a try
Nothing to lose - 90 days to decide.